Our Team

We are a group of mental health and educational experts dedicated to making a difference in the lives of children and the future success of our society.

Jerrie Jacobs-Kenner Ph.D, LCSW

Crittenton President


Jerrie Jacobs-Kenner has worked as a Licensed Clinical Social Worker, social work educator and administrator in the child and family services arena for over 25 years. She has been with Crittenton Children’s Center since March 2015. In addition to other community-based programs, Jerrie works closely with the Trauma Smart® Directors and other staff members to ensure ongoing, high-quality programming.

Susan Pinné LSCSW, LCSW

Director, Community Programs


Susan Pinné has been with Trauma Smart since its inception in 2008. Her career has been centered on therapy for preschool-aged children who have experienced trauma and coaching for their families and teachers. She has served as a therapist, coach, manager, and director in the Trauma Smart Program. Susan is currently the director of Community Programs at Saint Luke's Hospital Crittenton Children's Center.

LeAnn Keck LCSW, RPT



LeAnn Keck joined the Trauma Smart team in 2014. She has over ten years of clinical experience working with children, adults, and families in a variety of settings such as community trauma education and prevention, early childhood education, counseling, palliative care, and military services. LeAnn has expertise in play therapy and attachment work with children ages three-thirteen years old. She is currently the director of Trauma Smart.

Laura Niederer LPC, RPT

Manager, Trainer and Consultant


Laura Niederer joined the Trauma Smart team in 2015. Laura has over 6 years of clinical experience working with families, adults, and children in a private practice setting. She has over 12 years of experience providing support, advocacy, and empowerment to women and children in domestic violence shelters. In addition, Laura has a certification in Play Therapy working with children ages 3 and up. She is currently a Manager and Trainer at Trauma Smart of Crittenton Children’s Center in Kansas City.

Mimi Bachman LCSW

Manager, Trainer, and Consultant


Mimi Bachman is a licensed clinical social worker with over 5 years of experience in child and family mental health. She currently works as a Manager for the Trauma Smart program and utilizes her trauma-informed lens while facilitating staff training, supporting administrators and their staff in consultation, and providing individual therapy with children. Mimi is certified in Play Therapy, and she has worked in multiple educational settings such as Head Starts, elementary schools, and adult community education programs. Mimi has a passion for trauma-informed care and desires to build resilient communities through inclusive education and empowerment.

Jeannie Thurston LPC

Therapist, Trainer and Consultant


Jeannie Thurston is a Licensed Professional Counselor. She joined the Trauma Smart team in 2013. She has over 12 years of experience working with children, adults, and families. Her experiences include working in mental health, substance abuse, community education and counseling. She has a passion for increasing caregiver’s knowledge of the impact of trauma on individuals through education and clinical services. She is currently serving as a trainer and consultant for the Trauma Smart program.

Ryan Pankiewicz LPC

Manager, Trainer, and Consultant


Ryan is a Licensed Professional Counselor and has worked with children, adolescents, and adults in school, community, and hospital settings. He is passionate about educating individuals on the impact of trauma and supporting organizations in becoming trauma-informed.

Rachael Thomas

Trainer and Consultant


Rachael Thomas holds a Masters degree in Social Work and has experience working with children, families and seniors in a variety of areas in the community. She's had opportunities working to advocate and facilitate events surrounding mental health, community involvement, affordable & sustainable housing and positive development in youth. Rachael's passion is to strengthen poverty-stricken communities in areas such as education, housing, decrease violence and encourage community engagement through an Asset-Based Community Development approach. Rachael joined the Trauma Smart team in July of 2019 as a Trainer/Consultant.

Abby Baldwin LMSW

Trainer and Consultant


Abby Baldwin is a Licensed Master Social Worker and a graduate of the University of Kansas School of Social Welfare. Abby has experience in inpatient and outpatient mental health, crisis intervention, and child development and welfare. Abby is passionate about mental health and suicide prevention, and she aspires to strengthen the mental health of Kansas and Missouri communities through education, advocacy, and the provision of trauma-informed care.

Colleen Stroh

Trainer and Consultant


Colleen Stroh holds a Master's degree in School Counseling. She has experience with children and families in many different areas. Colleen worked with families impacted by addiction and facilitated educational groups that supported recovery. She also worked in early childhood education for 5 years and as an elementary school counselor for 4 years. Colleen aims to share her knowledge and passion for increasing resilience and strengthening the relationships between caregivers and children. She is a strong advocate for educating communities on becoming trauma-informed.

Stacy Johnson LMSW

Trainer and Consultant


Stacy Johnson joined Trauma Smart in 2020. Stacy has 8 years of experience working with children and families in school, children’s behavioral health, and child welfare settings where she facilitated strengths-based intervention strategies to strengthen positive behaviors and familial protective factors. Stacy holds a certification in Children’s Behavioral Health in addition to her master’s degree in Social Work. Her passions include social justice, inclusivity, cultural awareness, and service to others through volunteerism. Stacy wants to help empower those in her community through increasing access to services and supports while promoting equality for all.

Laena Loucks LMSW

Trainer and Consultant


Laena Loucks is a Licensed Master Social Worker. She has 9 years experience working within schools in various roles, most recently as a School Social Worker. She has worked with children, families and schools to educate on and support the mental health and behavioral needs of children. Through her experience of working in the school and community she has realized the need for education and support. She is passionate about the importance of supporting children, teachers, schools and families through educating on trauma-informed care and building relationships that provide a solid foundation for children to grow and thrive.

McKenna Elfrink LPC

Trainer and Consultant


McKenna began her trauma-informed work in the child life field, and she has since had opportunities to work with a variety of populations from various backgrounds and cultures around the world. She has a goal to promote empowerment and resiliency through education, healthy relationships, safe environments and trauma-informed care. McKenna values each person’s story and aims to provide space for all voices to be heard.

Lita Gentry LCSW

Trainer and Consultant


Lita Gentry is a Licensed Clinical Social Worker and a graduate of the University of Missouri School of Social Work. Lita brings 5 years of clinical experience working with youths and their adults in the community. Lita’s training focused on children 4 – 18 years old, behavior planning and crisis management, and providing Dialectical Behavioral Therapy and Eye Movement Desensitized and Reprocessing. Lita is passionate about trauma education and researching the impact of trauma on youths, families and their communities. During her down time, Lita enjoys traveling, spending time with her rescue pit bulls and cheering on the Kansas City Chiefs!